by aaron | Jan 28, 2019 | Audience Insights
An experience yesterday took me back to the importance of customer service when it comes to building your brand. If crappy customer service can take down large companies, it can surely take down your small...
by aaron | Jan 18, 2019 | Audience Insights
If you’re taking the time to manage a social media presence for your business, why are you not responding to questions or otherwise...
by aaron | Jan 18, 2019 | Audience Insights
Introduction To quote Ladner; “Ethnographers cannot offer what their quantitative colleagues can: prediction of what will happen(2014)”. It is the unpredictability of ethnography that gives us the deep understanding of the cohorts that we observe. This allows us as...
by aaron | Jan 17, 2019 | Audience Insights
Introduction Everyday of our lives we are exposed to stimulus that affects how we go about our day to day. Quite often, very little conscious thought is given to this stimuli. For example, one day you may go into Moe’s for lunch and Chipotle the next without giving...
by aaron | Jan 16, 2019 | Audience Insights
Introduction In this paper, we will be analyzing the article entitled “”Online identity construction: How gamers redefine their identity in experiential communities. In our analysis, we will take a look at a few of the theories of consumer behavior brought up in the...
by aaron | Jan 14, 2019 | Audience Insights
I’m sure we’ve all had a conversation go like this: “Hey Sally, how have you been?” “I’m so busy, sorry I haven’t called” Was Sally really too busy to call or did her life just seem that busy? How often are we really unable to take 5 minutes out of our month, year,...
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